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Cole's Refund Policy and Guarantee

Bikes and accessories are sold separately. 

Sales representatives are ready, willing and able to help by phone 717.249.3833.

Bikes come in different sizes and colors. We will find the right package for you.

 

Not all bikes may be available in all sizes or colors at all times!

All accessories purchased as part of this program will be installed.

A fitting of bike and all accessories and safety gear will be completed at pick up (please allow 30 minutes).

All bikes are assembled by our trained staff and include a free 60 day tune up!

If at the time of arrival at Cole's Bicycles the bike is not what you had in mind, please let us know and we will try our best to make you happy. 

 

Special orders returned will be given store credit only. No refunds on any lay-a-ways, store credit will be given.

Your purchase and pick up window will be confirmed by e-mail. A $13.86 shipping fee is charged on all bike purchases. Shipping is free for accessories.

Orders can be picked up at 327 N. Hanover Street, Carlisle, PA 17013 (1 mile from Dickinson College)

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